Resident Services Hours
Resident Services is your first point of contact for any questions, emergencies, or concerns that may arise.
Hours: 8:30 am - 6:00 pm
After Hours: Monday - Friday from 6:00 pm - 8:30 am, Weekends & Holidays
Phone: 519-725-1541
Email: kwresidentservices@terracorp.ca
Should you have an emergency after hours, please call 519-725-1541, and you will be directed to the on-call Resident Manager.
Emergencies Include:
- No water
- No power
- No heat
- Leaks, burst pipes, and floods
- Smoke alarm malfunction
- Fire
- Fridge or stove not working